Account Questions:

Am I allowed to have more than one account?
We allow one account per individual. There may be more than one account per household, however each person registering an account must have a separate computer and separate ISP to participate in our program AND permission MUST be obtained PRIOR to obtaining more than one account in a household.

How can I log into my account?
Log in at http://www. galaxymails.com

How can I cancel my account?
Go to your user info page and at the bottom of the page you enter your user name and password, then click cancel.

How can I cancel receiving your newsletters?
Your affiliateship in our program allows GalaxyMailsto send you email messages and advertisements. You may not cancel receiving email ads from GalaxyMailswithout terminating your affiliateship in our program and forfeiting any and all earnings. Log in to your account and click the "User Account Info." Link. At the bottom of the page you will find the option to "Cancel Account".

How can I change my personal information?
Log in to your account and click the "User Account Info." link. You will be able to edit any of your information except your name and member ID.

I live outside the US, can I join?
We welcome members from Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Iceland, Italy, New Zealand, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, United States only. Please read our terms for specific details. ALL affiliates MUST be able to read and speak English.

I have Web-TV, can I join too?
Yes, though some programs will not allow WEB-TV users to join their program, we welcome WEB-TV users. Our efficient tracking method allows WEB-TV users full earning privileges.


Earnings Questions:

How much do I earn by participating in paid-emails?
Each advertiser pays a different amount per unique visit. These amounts change frequently so we cannot give an exact amount for each visit, however we do give you a large percentage of the amount we earn.

What can I do with Points?

Points are really great for advertising! While points are offered PRIMARILY for advertising, you may convert points to cash. We cannot offer a high conversion rate as points bring very little revenue to the site and are, therefore, not valuable in a cash conversions. Your points will be better served as redemption for advertising.

When can I request payment?
You may request payment after you have earned the minimum payout of $1.00. A payout button will appear in the member area when you have reached the minimum payout. You may request payout once every 30 days. If you wish to be paid random payouts then you must select 'early pay' in your interests.

How can I request payment?
As soon as you reach payout, you will see a button appear in your account area, after submitting your redemption request, we will validate your account, and then begin the payment process. You will also have the option to redeem your earnings for discounted advertising with us. When you qualify, you will see what options are available to you in your account area.

When am I paid?
After your payment request is made and your account is in good-standing we will issue payment to you within 45 days or a REASONABLE time thereafter.

How am I paid?
Payments are made via PayPal.


Referral Questions:

How can I refer other affiliates?
You may place a link with your referral url to GalaxyMailson your website. You may add your referral url to your email signature. You can give out flyers or advertise in any way you wish except for Spamming.

What is my referral link?
Your personal referral link can be found on your personal "Referral links" page.

What can I earn through referrals?
Affiliates will earn 20% of their direct referral earnings. Affiliates do NOT need to have ANY referrals in order to be paid. And NO member is EVER REQUIRED to pay for membership in our program.

Are my referral earnings working?
Yes, it takes many paid emails received by affiliates to have referral earnings show up, even for affiliates that have 100's or 1000's in their downline. Referral earnings are displayed once a referred member has earned their referring member at least 1 full cent. Technically a member with 1000 referrals that have each earned him/her 1/2 cent has earned $5.00 but their earnings will not be shown until an individual member has earned them 1 full cent.


Advertising Questions:

I have a website I would like to advertise, where can I find information on your different programs and costs?
Visit our advertisers section of the website for complete details.



I have questions not answered on this FAQ page, what can I do?
Contact Us and supply as much information as possible so we can solve the problem in a timely manner.